Get ready to support a mission you can FINALLY BELIEVE in!
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association.
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Learn more about the USCCA at
Why YOU should Work at Delta Defense!
Position Summary:
As a Retention/Saves Team Supervisor in our inside sales department, you'll play a crucial role in coaching and developing a team of advisors to deliver exceptional customer service to USCCA and Delta Shield prospects. You'll regularly hold performance meetings, discuss opportunities, share successes, and provide resources to help your team excel. Working closely with key stakeholders, you'll ensure inquiries receive a world-class customer experience.
Reporting to the Inside Sales Manager, you'll oversee a diverse team of on-site, hybrid, and remote advisors, providing analysis, direct supervision, and development. You'll also collaborate with contact center leadership to innovate and integrate Saves strategies and tactics, all while working towards retention goals that support our mission. Join us to make a meaningful impact and drive our mission forward!
Essential duties and responsibilities:
Skills, Abilities, and Education Requirements:
Starting base salary range $50,000 - $60,000 based on experience. This role is also eligible for commission plan and company incentive bonus.
Now hiring for first shift - Thursday through Sunday (4x10).
Willingness to flex schedule occasionally to support 24 hour, 7 day/week teams.
Preference will be given to candidates who live within a commutable distance to our headquarters in West Bend, Wisconsin with a hybrid approach to both remote work and in-office work 3+ days per week.
Elevate your career with us and reap the rewards of your success!
Benefits information can be reviewed at:
If you are a Colorado resident, please email us at to receive complete benefits information. Please include the job title in the subject line of the email.
Anticipated application close date: October 18, 2024
PM19
September 27, 2024
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