Resolution Officer/Investigator Job at University of Hawaii, Honolulu, HI

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  • University of Hawaii
  • Honolulu, HI

Job Description

Job description

Description

Title: Resolution Officer/Investigator
Position Number: 80930
Hiring Unit: VP for Administration, Office of Equity Assurance
Location: Manoa Campus
Date Posted: August 9, 2024
Closing Date: August 26, 2024, 11:59 PM HST
Salary: salary schedules and placement information
Additional Salary Information: Pay Band B, Minimum $5,250/month
Funding: General
Full Time/Part Time: Full-time: Full-time
Temporary/Permanent: Permanent


Other Conditions: Position is pending clearance and exclusion from collective bargaining.


Duties and Responsibilities

    • Provides information and guidance to students, faculty, staff, and visitors regarding inquiries, reports and complaints related to Title IX and other civil rights concerns related to relevant University policies and procedures, options and resources; conducts initial assessment and analysis of complaints and incident reports to identify potential allegations of relevant policies and procedures.
    • As a resolution officer, guides parties through civil rights investigatory process, including counseling on options available through relevant university policies and procedures, supportive measures, informal resolution and, if applicable, the Title IX live hearing process.
    • Develops an investigator plan for complaints in accordance with University policy and recognized standards in the employment and compliance arena: Investigative process includes: analyzing the complaint or allegations scope and direction of the investigation; identifying witnesses; conducting interviews; gathering, securing and analyzing relevant documentation and information that may be helpful in bringing matter to resolution; and establishing the accuracy and authenticity of evidence.
    • Oversees and conducts complex investigations of suspected and reported violations of laws and policies in accordance with best practices for Title IX and civil rights investigations, applicable University of Hawaii policies and procedures, ethics and due process, and in a trauma-informed manner. thorough, fair and impartial formal investigations of complaints of harassment and discrimination, including interviews with all relevant parties and reviews of all relevant documents and information, and applies facts fairly and appropriately to reach conclusions regarding policy violations. in consultation with the Title IX Coordinator, Executive Director (ED), internal/external legal counsel, and others are appropriate.
    • Writes expert analytical fact-finding reports that demonstrate sound, balanced reasoning; clear articulation of facts and supporting evidence; and knowledge of applicable policies, rules, laws, and procedures.
    • Appropriately communicates and corresponds with reporting parties, responding parties, witnesses, advocacy and support offices, general counsel's office, and others involved with respect to the investigative process and status of incident reports, complaints and investigations.
    • Manages Title IX-related and EEO incident reports, informal resolutions and formal complaints on behalf of the University and works closely with Deputy Title IX Coordinators, UH system offices, EEO Coordinators, OHR and other campuses.
    • Develops, implements, facilitates and assesses training programs for incoming and current students, faculty and staff related to Title IX, VAWA, the Clery Act, Title VII, related federal and state laws and regulations and relevant University policies and procedures.
  • In collaboration with campus partners, develops and facilitates awareness and prevention programming to ensure an inclusive, safe, and healthy environment and coordinates crisis response for topics related to sex/gender-based violence. Including the Sex Assault Task Force (SATF) and/or similar teams.
  • Represents the University and the Title IX Office at meetings/committees on campus and in the community, as directed by the Title IX Coordinator or the ED.
  • Conducts research, analyze and interpret internal and external data, prepare reports, complete assessments of campus programs and services.
  • Works collaboratively with all OEA investigators and resolution officers and in consultation with Senior staff and management of OEA to develop best practices and standard operating procedures in line with national/industry standards for conducting civil rights and Title IX investigations.
  • Maintains Title IX database and file system.
  • Provides professional level support to OEA staff as assigned by the ED or Director.
  • Coordinates technology improvements to provide more expedient and efficient services.
  • Executes special projects as assigned by the Director.
  • Other duties as assigned.
  • Denotes Essential Functions


Minimum Qualifications :
  • Possession of a baccalaureate degree in Education, Social Sciences, Business Administration, Human Resources, or related field and 3 years of progressively responsible professional experience with responsibilities for; conducting investigations or related activities which may include collecting, researching, analyzing facts, developing comprehensive reports with findings of facts and recommendations; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  • Considerable working knowledge of principles, practices and techniques in the area of civil rights compliance, employment law or higher education law and associated investigations as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with civil rights compliance, employment law or higher education law and associated investigations.
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  • Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.
  • For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  • Ability to maintain a high level of confidentiality.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to gather and analyze data and make sound assessments.
  • Demonstrated skills in collaboration, managing change, and building consensus.
  • Demonstrated strong presentation and facilitation skills with emphasis on education and training for a wide audience.
  • Demonstrated intercultural competence and proven effectiveness in working with people from diverse backgrounds.
  • Demonstrated strong interpersonal skills.
  • Experience with Title IX, civil rights or employment investigations, which may include complaint and grievance resolution.


Desirable Qualifications:

  • Master's degree in Education Administration, Education Leadership or other related fields.
  • Juris Doctor from an accredited law school.
  • Considerable working knowledge of principles, practices and techniques in the area of Title IX, FERPA, HIPAA, Clery, VAWA, Section 504, and the Americans with Disability Act as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems to include but not limited to FERPA, HIPAA, Title IX, Clery, VAWA, Section 504, and the Americans with Disability Act.
  • Knowledge of the University of Hawai`i programs, policies and procedures
  • Knowledge of matters involving sexual harassment, sexual assault, stalking, sexual violence, and relationship violence, and familiarity with research and best practices, particularly with respect to college-age cohort and campus environment.
  • Demonstrated organization and project coordination skills.
  • Experience working with college student population on matters related to civil rights, equity and inclusion and/or student conduct processes.


To Apply :
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: (1) resume, (2) cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met, (3) the names and contact information (telephone number and email addresses) of at least three professional references, and (4) copies of educational transcripts with CONFIDENTIAL DATA (ie. social security number, birth date, etc.) REDACTED. If requested transcripts are unobtainable by closing date, please indicate so where transcripts are required as an attachment. You will have a grace period of 7 days from closing date (September 2, 2024) to email copies of your transcripts to systempo@hawaii.edu. Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.


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Inquiries:
System Office of Human Resources, systempo@hawaii.edu

EEO/AA, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.

Job Tags

Permanent employment, Full time, Temporary work, Part time, Work experience placement,

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