QAC Production Trainer - Remote
Primary Duties & Responsibilities
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next QAC Production Trainer? Globe Life is looking for an experienced QAC Production Trainer to join the team!
In this role, you will be responsible for training all new hire classes of QAC production representatives to get them ready for making QAC calls. The trainer must be able to train representatives on additional lines of business as needed and keep the QAC department updated on all procedure changes. They will also develop and make changes to the training curriculum. Training will occur for both FT/PT QAC production representatives (alternating schedules) and will maintain the highest standards of quality and quantity possible. You will support the staff in meeting their functional KPI’s and the department goals, while maintaining professional behavior and a caring demeanor. You will maintain a flow of communication with all other QAC Supervisors and Managers on all aspects of quality, performance, and any other issues/concerns. You will facilitate refresher sessions for evening and day shift employees as needed [provide a brief description of primary responsibilities and any teams they may be working closely with to fulfill responsibilities].
This is a remote / work from home position.
What You Will Do:
What You Can Bring:
Applicable To All Employees of Globe Life Family of Companies:
(Optional) Nice to Have, But Not Required:
Prior experience in insurance setting is a plus.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
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