PC Technician Job at ESRI, Inc., Redlands, CA

SWlDanNsaW9uQkplK3d4bmFSZFF4UVUyOXc9PQ==
  • ESRI, Inc.
  • Redlands, CA

Job Description

PC Technician Location Redlands, CA : Overview: Put your expertise in service delivery operations and superior customer service skills to use at our Redlands Headquarters! This is a great opportunity to further develop your knowledge of desktop/service desk support technologies and provide innovative customer-based solutions in a dynamic environment. Responsibilities:
  • Resolve request/issues in person and remotely via phone support, IM, or email
  • Monitor and maintain service queue based on established service level agreements
  • Remain current on technical problems and resolutions within the hardware industry as they relate to our environment
  • Assist with testing and evaluating various software applications in support of future deployments
  • Troubleshoot and repair desktop technologies, printers, and handheld devices
  • Assist with departmental moves, adds, and changes
  • Assist with maintaining up-to-date documentation within service desk knowledge base
  • Coordinate with colleagues the appropriate configuration, set up, and delivery of computer-related equipment and software
  • Requirements:
    • 1+ years of relevant experience
    • Experience with helpdesk and/or end user support
    • Excellent communication and customer service skills
    • Ability to troubleshoot and recommend solutions
    • Ability to work effectively in a fast-paced team environment, as well as, independently
    • Desktop/Laptop hardware and software support
    • Ability to lift up to 50 pounds
    • High school diploma or equivalent
    • Team player
    Recommended Qualifications:
    • Bachelor's degree preferred
    • Experience with Exchange, VPN, Active Directory, and Office Products
    • A+ or similar certification
    The Company: Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them. Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base pay range is $19.00 - $31.00. #LI-NR5

Job Tags

Holiday work, Full time, Remote job, Worldwide,

Similar Jobs

OnPoint Medical Group

Nurse Practitioner or Physician Assistant - Castle Pines Job at OnPoint Medical Group

 ...OnPoint Medical Group is searching for an outstanding Nurse Practitioner or Physician Assistant to join our team our team at Castle Pines Family Practice and Sports Medicine! Come join a great group of medical professionals as our network continues to grow! Castle Pines... 

Cannon Corp

Civil Senior Principal Engineer in Water Resources Job at Cannon Corp

Cannon Corp Description: You'll Come for a JobBut You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public...

Datascan Technologies, LLC

Field Risk Specialist Job at Datascan Technologies, LLC

This position is offering a $10K Sign On Bonus Position: Field Risk Specialist - This is a Field Based Position so you will not be assigned to a local office, candidates must be located in Pocatello, Idaho or the immediate area. About DataScan: Headquartered...

SEB Professional

Tax Manager Job at SEB Professional

: Type of employment: Full time Exempt Workplace type: Hybrid, Irvine, CA - Irvine, CA - In office: Monday, Wednesday & Thursday. Work From Home: Tuesday & Friday. Why SEB Professional North America? Whether working remotely, in one of our offices, or flexing...

Nextpoint

Product Designer Job at Nextpoint

 ...and a stocked kitchen and bar! And more! What is a UI / UX Designer at Nextpoint? Nextpoint is a pioneer in Legal Tech and a market...  ...also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it...