At Gen4, we pride ourselves on our commitment to providing an incredible patient experience. We are passionate about our craft and the impact we can have on our patients. We aim to foster a doctor-centric organization that allows our doctors to do more of what they love. Culture, high performance, growth, and development are deeply embedded in our business and we have our sights set on finding individuals who are excited to be a part of a growing, flourishing company like ours. We offer competitive pay and a comprehensive benefits package available on the 1st of the month after 30 days of employment for full-time employees .
To learn more about us, check out our website here:
Job Description
The Patient Collections Account Manager plays a vital role in our mission to support patients during some of their most challenging times. This position is not just about numbers and balances; it’s about connecting with individuals, understanding their unique situations, and helping them navigate the often overwhelming world of dental billing. The right candidate will step into this role with a heart full of compassion, ready to engage with patients and our operational leaders alike. They will tackle billing complications with resolve and grace, transforming potential frustrations into positive outcomes. With exceptional interpersonal skills and a deep understanding of empathy, they will negotiate payment arrangements that honor each patient's circumstances while ensuring that our service remains nothing short of extraordinary for everyone involved. Success in this position is measured by a reduction in A/R balances.
Duties and Responsibilities
Account Management
Patient Communication
Payment Processing
Billing and Claims Resolution
Reporting and Documentation
Team Collaboration
Qualifications
Education, Experience & Skills/Abilities
Additional information
Working Environment & Physical Requirements
Equal Opportunity Employer
Gen4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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