Job Description

Brief Summary of Role:

As a Dynamics CRM Technical Architect, you will be responsible for designing and developing customised solutions within the Dynamics 365 platform . This includes coding, unit testing, building applications, and creating, modifying and troubleshooting existing applications.

Roles and Responsibilities:

• Minimum 15+ years working on CRM side of Microsoft Dynamics
• Should have worked as an architect for more than 3 Years
• 6+ years of Field Service, Customer Service
• 5+ Years of Experience working PowerApps Platform
• Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM 2015/2016.
• Build positive client relationships by developing an understanding of the client's business processes.
• Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
• Perform requirements gathering, Business Process Analysis.
• Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
• Participate as the technical expert in proposal development and presentations to prospective clients.
• Deliver presentations to all levels of management.
• Adapt to different end-user learning styles when training, gathering requirements, etc.
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.

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