Customer Service Representative Job at National Business Furniture LLC, West Allis, WI

SUNlcHMxMmdtQkJXOWdKdGJCVlF4QVkwOUE9PQ==
  • National Business Furniture LLC
  • West Allis, WI

Job Description

of What You’ll Be Doing :
  • Answer phone calls and emails and provide solutions to customers.
  • A customer experience advocate must be able to sit at a computer for extended periods of time and be able to speak and type.
  • They must be able to follow up in a timely manner with customers so accountability and attendance are key to this role.
  • Some reporting as needed (1-2 hours per month)
  • Ledger refunds and adjustments (only specific reps, 1 hour per day)
  • Working in various software systems like our order management system, Cisco call center system, Vonage and Microsoft Office 365

What We’re Looking For:

  • At least 3 years in a customer service role.
  • Must have proven experience working efficiently in Microsoft Office 365 which includes Outlook, Word and Excel
  • Demonstrated problem solving experience in exceeding customer's expectations
  • A can-do, optimistic attitude when communicating with customers and team members
  • Experience managing multiple projects and timely turnaround in resolution

It Would Also be Nice to Have:

  • Associates or Bachelor’s degree in a relevant field (communications, business management)
  • Experience with Salesforce and/or other CRM platforms

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

If you need any assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process, please call (800) 558-1010 or contact us at HR@NBF.com .

PI318539ca24f2-30492-35494208

Job Tags

Local area,

Similar Jobs

Polaris Pharmacy Services

Consultant Pharmacist Job at Polaris Pharmacy Services

 ...to offer competitive benefits and industry pay as well as the opportunity for career advancement to all our team members. Consultant Pharmacist The Consultant Pharmacist position is an external position for Polaris Pharmacy Services with the function of providing... 

Partners Bank

Deposit Services Representative I /Req #1068 Job at Partners Bank

 ...Deposit Services Representative I Department: Deposit Services Reports to:...  ...handle stressful situations and resolve customers issues and complaints. Must be able to meet...  ...functions, including phone & email support, remote deposit capture, pin resets and limit... 

New York State

Academic Advisor Job at New York State

 ...is a place where students grow intellectually, thrive socially, and live purposefully, the Academic AdvisementOffice invites applications for a professional Academic Advisor . This position works in a fast-paced office as part of anintentional advising model with... 

Qualicare North County San Diego

Caregivers For Valued Veterans Job at Qualicare North County San Diego

 ...Responsibilities: Meal Preparation Stand-by Assist, Mobility, or Transfers Personal Hygiene (bathing, grooming, dressing) Medication reminders Light Housekeeping and Laundry Ready To Apply? Please Apply Your Pay and Benefits: ~ Competitive... 

LUMEIXI

模特儿Model female Job at LUMEIXI

1. Model females under the age of 28, with the height of 160cm, good stature and well performance,whether you have experience or not ;2. Well- featured, good proportions of figure, physical fitness, delicate and white skin;3. Good lens expression, clear facial contour...