Job Description

A social services organization in New York City is currently seeking a new Case Manager to join their growing team.

Responsibilities:

• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide brief and full services
• Carry a caseload required to meet funding source targets
• Work out of multiple sites as assigned; make home and field visit meetings regularly and consistently with clients as per contract
• Target, engage, and outreach routinely to publicize the availability of the program to make persons at risk aware of Homebase and other available services and programs
• Provide and/or assure that each case assigned receives regular visits and contact as needed
• Establish and maintain case records including completing progress notes
• Ensure all relevant case-related information is inputted into case files and corresponding databases
• Timely, accurate submission of financial assistance requests with the approval of supervisory staff.
• Develop and maintain resource information
• Advocate on behalf of program participants to ensure they receive work support services such as tax credits, rental assistance, food stamps, Medicaid, subsidized childcare
• Provide guidance to clients in dealing with housing-related issues, including: developing a list of reliable landlords/brokers for the purpose of finding affordable housing; outreach to property owners/landlord to mediate issues that help participants locate or retain housing; inspect housing dwellings to ascertain that they do not pose a threat to the health and safety of its occupants; accompany clients to apartment viewings
• Perform other duties, as needed

Qualifications:

• 1+ year of experience in a Social Services setting and/or in providing direct services to individuals or families
• Bachelor's Degree in Human Services or related field
• Computer savvy
• Ability to read printed & handwritten materials and follow instructions properly

• Bilingual (English and Spanish)
  

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